Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

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Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

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Jim G 134.1K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

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  1. Jim G 134.1K Reputation points MVP
    2013-07-05T16:38:49+00:00

    When they will fix it? 

    As was already mentioned on March 14, 2013, the problem has been fixed.

    If you are experiencing a crash in Word, then your crash is being caused by something other than the crash that is discussed in this thread. Post a new question and be sure to include the following information in your new question:

    Your update level of Mac OS X

    Your update level of Word

    Steps to reproduce the crash

    The first 40 or so lines of the crash report.

    Thank you.

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  2. Jim G 134.1K Reputation points MVP
    2013-07-05T16:34:43+00:00

    Sorry.

    I had not noticed that!

    SO it is Mac's and Microsoft's responsibility to resolve the compatibility issues between them!

    Answers to solve Word for Windows belong on that forum, not this one. Differences between Microsoft Windows and Apple Macintosh are intentional. Each company makes their product differently. Neither company is trying to make their product idential to the other's. It's the cusumer's job to choose the operating system and applications they prefer.

    There is a separate forum for Word for Windows. The main point is that providing step-by-step instructions for Windows users in response to a question about Word for Mac is nonsensica and u useless to Mac users. There is a forum for Word for Windows, and that's where answers to Word for Windows questions go. Not here.

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