Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Jim G 134.1K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

Was this answer helpful?

5 people found this answer helpful.
0 comments No comments

74 additional answers

Sort by: Newest
  1. Jim G 134.1K Reputation points MVP
    2013-05-21T15:16:46+00:00

    This is a NIGHTMARE. Happens over and over, can't use the program at all. Can't believe I wasted good money "upgrading" to what, for me, is now a useless waste of space.

    Please tell me there is a fix, and that Microsoft isn't really this incompetent.

    In the Name of Allah.

    Salam.

    Dear friend,

    I found the solution after several days of being perplexed and frustrated, I finally found the solution, by Allah's help:

    Open and save the document in the compatibility mode: word 97-2003.

    The issue was resolved for me.

    Hope it will solve it for u, too!

    Best.

    The Save As option you mentioned appears only in Word for Windows, not Word for Mac. The question you responded to is about Microsoft Word 2011 for Mac, not the PC version of Word.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-05-21T07:39:44+00:00

    This is a NIGHTMARE. Happens over and over, can't use the program at all. Can't believe I wasted good money "upgrading" to what, for me, is now a useless waste of space.

    Please tell me there is a fix, and that Microsoft isn't really this incompetent.

    In the Name of Allah.

    Salam.

    Dear friend,

    I found the solution after several days of being perplexed and frustrated, I finally found the solution, by Allah's help:

    Open and save the document in the compatibility mode: word 97-2003.

    The issue was resolved for me.

    Hope it will solve it for u, too!

    Best.

    Was this answer helpful?

    0 comments No comments