Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

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Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

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Jim G 134.1K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

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  1. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2011-12-16T12:51:40+00:00

    Nothing personal, but I had to reply to someone's post so I just picked this one at random :-)

    I'm sure that nobody in this thread wants to hear it but [most of] the issues being raised are not endemic to Word/Office 2011. If they were there would be significantly more than the relatively small number of complaints. When seen in a concentrated thread like this it may seem like a lot, but when compared to the tens of millions of Office 2011 users it really is a fractional percentage. It's understood that 'the numbers' don't make it any less problematic for those who are experiencing difficulties. In the final analysis, though, the majority of these problems stem from local issues which need to be resolved on the Macs where the crashes are occurring.

    I'm not offering myself up as any kind of shining example, but I have been using Office 2011 on several different Macs - both G5 & Intel based - since it was first released (actually throughout the complete Beta testing) without any of the problems being related here. I do a lot of intentional work tryingt to reproduce these situations in an effort to help resolve them. In most cases I can't & in those cases where I can I typically find that there's a local influence at the root of the problem.

    Unfortunately, each case is different & needs to be addressed that way. It's impossible to assist anyone when half a dozen separate users jump into another user's posting with "me too" replies. Please understand that although the symptoms may be similar the causes - therefore the cures - can vary significantly. I realize that those experiencing such issues need to vent their frustrations, but using this forum as though it were some personal blog or Facebook conversation makes it impossible to follow what suggestions are being made to whom... and following the suggestions actually offered to user A may very well compound the problems being experienced by user B.

    Merely as a request, this process best enables those who volunteer their efforts here to best assist the widest range of users seeking help:

    1. Search the forum to see if the problem has been addressed previously. If not, post a New Message stating all particulars.
    2. If there are solutions that seem to pertain to your circumstances follow the suggestions given. If the issue hasn't been resolved for the original poster, follow the thread as it develops, but there is no purpose served by replying in that thread.
    3. However, if that worked for someone else but didn't work for you it's a pretty good indication that your situation is at least somewhat different. Rather than posting as a Reply in that thread, submit a New Message indicating what you've tried & the results of those efforts.

    The bottom line is that a Reply should only be made if offering a suggestion/solution appropriate to the topic initiated by the originator of the thread. That makes for a much more productive & useful resource that benefits the widest range of users.

    Thanks!

    Bob J.

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  2. Anonymous
    2011-12-16T03:58:46+00:00

    Have been having the same problem,  Comforted that so many others have it to but saddened that there seems to be no solution to such a prevalent problem.

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