Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

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Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

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Jim G 134K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

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  1. Anonymous
    2011-10-19T16:51:05+00:00

    Well, I'm having the same problem. I was editing a very large file (.doc) in Word 2011 for the Mac on my recently bought iMac (Mac OS X 10.6.8) and it crashes all the time I'm correcting with the function for that. It can't handle such large files. I've heard the same problem from someone using Office 2007 on a pc, by the way. So it's a known problem.

    I think the problem lies in the clipboard-function. Apparently it remembers every single action I've taken, no matter how great or small, and it won't empty. Only after a system crash I received an error message asking if I wanted to keep all content on the clipboard.

    On a pc you can manually empty the clipboard of Word. But how can you do that on a Mac?!

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  2. Anonymous
    2011-10-18T17:10:28+00:00

    I'm seeing the same problem as others - copy and paste or select and drag are producing freezes, whether they are in a document or coming from other applications. It's unpredictable; sometimes it works, other times it doesn't. No other signs of corruption in the .doc file affected, but it's bad enough to make Word 2011 unusable.

    This is a Word problem that causes lost work, guys, and with Nisus Writer and Pages on my Mac, Word is going on the shelf unless MS fixes it.

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