auto text, why won't it work or only works sporadically ...

Anonymous
2010-10-24T20:58:44+00:00

moved from word 2000 to word 2010 and now auto text which was copied over works only occasionally and randomly ... i have done the word 2010 tutorial ... googled ad nauseum about it and i can not figure it out ... in word 2000 i added the auto text and when typing a document if i started typing the words of the auto text a greyish box showed up with the entire text, i hit enter and kept typing ... it is hit or miss whether the box will show up ... i have tried adding new auto text and that does not work at all ... what am i doing wrong ???

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  1. Stefan Blom 352.6K Reputation points MVP Volunteer Moderator
    2011-12-25T13:24:41+00:00

    Are you sure? In my experience, AutoComplete is not case-sensitive.

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  2. Anonymous
    2011-12-25T13:55:56+00:00

    It is not the case per-se, but the fact that it changes, which appears to interrupt the action. Try it and see what you think.

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  3. Anonymous
    2011-12-25T15:43:30+00:00

    i originally started this post and yes it has been a year, and yes it still does not work ... i have had to reinstall WORD 2000 !!! so i can actually work after wasting money buying word 2010 ... i have googled, i have posted here, i have followed all advice, i have taken to geek squad and nothing works ... it has nothing to do with upper and lower case letters, there is a glitch or bug and  the function does not function like it should ... which is quite offensive considering how much it cost to purchase, a function I NEED TO WORK, and NO MICROSOFT SUPPORT for their products ... not only does the autotext not work in word 2010 neither does the voice recognition (also i need to work) and again, no support but to be told to buy the most expensive earphones and mic which did NOT work any better than the 10 dollar set ...

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  4. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2011-12-25T18:09:10+00:00

    AutoText does work in Word 2010 although it is slightly different from Word 2003 (or Word 2002).

    If you want the tooltip to show, the AutoText must be stored in normal.dotm. The tooltip is needed for you to be able to press Enter to insert the AT.

    Otherwise, you need to press the F3 key to insert your entry. So long as you have typed at least three characters and it is enough to uniquely identify your AT Entry.

    I'm used to the tooltip as well and have not generally stored anything I want to keep in normal. It is one of the pains of the changes to Word. I'll live with it.

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  5. Stefan Blom 352.6K Reputation points MVP Volunteer Moderator
    2011-12-25T23:13:58+00:00

    Well, based on the (admittedly simple) testing I've done so far, I don't see it...

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