I too have this problem, but only on my work pc..it's very frustrating!!!
I keep playing with my work pc by deleting then re-adding and trying all the options, it eventually seems to work.
At home I use the following settings and it seems to work fine.
- Highlight the word(s) or phrase you want to save
- Choose "Insert" from the Menu
- Choose "Quick Parts"
- Choose the option "Save to Quick Parts Gallery"
IN THE BOX:
Name: (whatever...mine defaults to the first several letters/spaces and I just leave it)
Gallery: Change to "AutoText"
Category: General
Description: (I left mine blank)
Save In: Normal.dotm (my work pc only gives me a "normal" option...maybe this is the problem)
Options: Insert content only
Again this seems to work for me at home
I have noticed that when I exit Word, it prompts you to save changes to "Gallery" at home I said "no" and it still saved my autotext and worked.
Another frustrating thing I have found is that in MS Office 2007 autotext seemed to automatically carry over to e-mail and other programs. In "Outolook 2010" however, you have to recreate the Quick Text's. Good Luck...
Autotext in Word 2007 is different from AutoText in Word 2010. In Word 2010 when you save Autotext in Normal.dotm rather than in the Building Blocks, the tooltip should work. Pressing Enter when you see the tooltip inserts the entry.
If the Autotext is stored elsewhere, it does not work. In Word 2007 there is no tooltip.
You can use Greg Maxey's Add-In to make dealing with AutoText a bit easier in either Word 2007 or Word 2010. It can be downloaded from the bottom of the page that explains how it works.
http://gregmaxey.mvps.org/Building_Blocks_AutoText.htm