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I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document.
The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.
When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.
Is anyone else having this problem?
Jeff
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"
Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.
Thanks for the recommendation.
Jeff
I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.
Almost 3 months since my post, and many more months after the original post... and there's still no resolution.
It is painfully obvious that Microsoft added support for OpenType's advanced features in Word 2010...and now any third-party OpenType fonts do not work with Word 2010. I would have to say the problem is with Microsoft, not any other font.
I have a 500-page user manual that is in Word and has to go through final editing in the next month, and reverting back to Word 2007 is NOT an option.
Thanks, Microsoft.
Up until this happened, have been using Word on two Macs booted into Windows 7 via BootCamp.
Recently updated my Adobe Creative Suite software on the Mac side and because I have no patience for this kind of massive error, have decided to use Office 2011 for Macintosh and stop burning my money on Office for Windows updates.
I don't know what agenda is being run here, but have lost my patience for it.