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I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document.
The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.
When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.
Is anyone else having this problem?
Jeff
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"
Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.
Thanks for the recommendation.
Jeff
I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.
Hi All,
I believe there are two problems being described here that are seperate issues.
The issue with fonts rendering inaccurately or having substitution performed onscreen when scrolling backwards and forwards is often resolved by updating your windows graphics driver. It is most prevelently seen with Windows XP and Intel integrated graphics drivers.
The second issue is specific to Adobe open type fonts, and tends to be resolved if you turn off the option to embed fonts within the file in Word Options. after modifying this option resave the file in non compatibility mode.
Note if your document is based on a template, the embed option will need to be turned off in that also.
Cheers,
Pete
Thanks for your thoughts Pete. I can confirm that this does not happen when saving in docx format, it only happens in 2000-2003 compatibility mode after a save when using PS fonts. The option of embedding fonts is not checked. I have the latest video drivers. It does not happpen in Word 2000 so it appears to be a bug in Word 2010 when in 2000/2003 compatibility mode.
Kind Regards
Chris
Using XP SP3 P4 3 Gbt Ram