Word 2010 Font Problem: different fonts showing up on screen

Anonymous
2010-06-09T21:52:26+00:00

I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document. 

The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.

When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.

Is anyone else having this problem?

Jeff

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-06-24T19:57:39+00:00

I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"

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Anonymous
2010-06-28T15:17:36+00:00

Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.

Thanks for the recommendation.

Jeff

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Anonymous
2010-06-16T09:05:01+00:00

I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.

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  1. Anonymous
    2010-07-29T10:49:24+00:00

    OK, let me be precise with my problem. This is with Open type fonts only and not with True type fonts. Hence I posted this here. The problem is simple. I have few Indian fonts which are open type. You can use these fonts in Word. Since my system is installed with more than one Language keyboard, Word automatically adds all the languages (for which my keyboard is configured) as language settings. Now when I use my open type fonts and save the file it is ok. Next time you open the file, however, word defaults language specific characters with Arial font. (English character sets seems ok). If I save this as .doc file, my fonts are preserved. So only solution I find out was removing all the languages and only use English. This works ok. The thread has somebody having problems with Greek characters. Maybe this could help.

    OpenType fonts (.otf) may contain glyphs with TrueType outlines or with PostScript outlines.  If you use, e.g., the  Windows 7 Font Viewer, the third line down tells you either "OpenType Layout ... PostScript Outlines" or "OpenType Layout ... TrueType Outlines".

    Which do you have?

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  2. Anonymous
    2010-08-03T15:29:20+00:00

    I see the same problem for OpenType fonts with PostScript outlines. And it turns out there's a known bug in Silverlight 4 with such fonts:

    http://forums.silverlight.net/forums/p/184153/419193.aspx

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