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I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document.
The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.
When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.
Is anyone else having this problem?
Jeff
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"
Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.
Thanks for the recommendation.
Jeff
I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.
It is interesting that you are having font problems in print layout view. I have problems with fonts in draft view, and all I am using is simple Times New Roman -- no special fonts.
I am running Win 7 64-bit, Office 2010 32-bit. The documents where I see this are in compatibility mode, typically created in Word 2003. In draft view, there will be parts of the document that appear to be in italics, even though they are not. If I switch to print layout view, it looks correct. If I switch back to draft, I have the same issue. It seems to happen near other italic text, but I'm not positive about that.
I've tried the fixes suggested above. Deleting my settings had no effect. Turning off "Disable OpenType Font Formatting Features" had no effect. I noticed, though, that the setting did not "stick" -- that is, when I unchecked it, the next time I went back to the options screen, it was again checked.
I wonder if my issues are at all related to all of yours -- perhaps not, given the different views in which they appear. I thought I would post, however, since it is still an on-screen font display bug.
Thanks,
Tony
Jay, Stefan, TerFar, and Suzanne,
It seems from what I have read here and in other threads that this is not an isolated issue. Could you please recommend how we may get to the next step of help?
Thank you very much!
Jeff