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I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document.
The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.
When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.
Is anyone else having this problem?
Jeff
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"
Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.
Thanks for the recommendation.
Jeff
I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.
I noticed that the problem has suddenly stopped on my computer. I can now use my Adobe Park Avenue Font on a 2010 Word document in compatibility mode on Win 7 without any problems. I am using Office Home and Student 2010. Has the problem stopped with anyone else? Has Microsoft made some kind of automatic update that has resolved this issue or is it just some chance change in my system that has caused this?
I did install Outlook 2000 in corporate workgroup mode on my computer and disabled the XP compatibility mode to make it work properly. I also have office 2000 installed which may have replaced a module in Word 2010 although I routinely use Word 2010 for opening documents in doc compatibility mode. If I can think of any other changes to my system I will let you know.
Kind Regards
Chris
Subscribing
Same problems, using OTT fonts I've bought separately.