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I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document.
The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.
When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.
Is anyone else having this problem?
Jeff
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"
Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.
Thanks for the recommendation.
Jeff
I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.
Yes, I have the same problem
My Fonts (Garamond in many styles) were a gift from Adobe and they worked fine in several versions of Word. They are now used extensively in documents that are used for teaching handouts. All with tight formatting.
I now have to use Indesign or revert to Word 2007 and ditch Word 2010.
The problem is most definitely not related to CS5.CS5 just happens to install the types of fonts that Word has problems with, specifically OpenType fonts with PostScript Outlines. That's the bug, and the CS5 problem is just a coincidence. I've had this problem on multiple computers with and without any Adobe programs. Word never has problems with TrueType fonts, nor does it have issues with its own OpenType fonts, but that's because those fonts all use TrueType outlines, rather than the PostScript outlines that Adobe and H&FJ fonts use.
Sorry to burst your bubble, but this problem doesn't look fixable from a user standpoint, and it seems we'll just have to wait for the next version of Office, or use an alternative Office suite in the interim.