Word 2010 Font Problem: different fonts showing up on screen

Anonymous
2010-06-09T21:52:26+00:00

I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document. 

The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.

When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.

Is anyone else having this problem?

Jeff

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-06-24T19:57:39+00:00

I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"

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Anonymous
2010-06-28T15:17:36+00:00

Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.

Thanks for the recommendation.

Jeff

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Anonymous
2010-06-16T09:05:01+00:00

I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.

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  1. Anonymous
    2011-09-18T15:09:29+00:00

    I still have it from time to time, but if I change the theme (see third from latest posting), it seems to help. Also, check out Font Substitution. Read some of the earlier posts in this thread.

    Last thought: My own answers come from someone who exports 90 percent of documents out to Adobe InDesign and I have learned to let Adobe software do the fine-tuning with Adobe fonts.  Those of you who are sending Word documents straight to clients or printers don't have that luxury, so as harsh as this may sound, try to find Microsoft fonts that will work. Office 2010, particularly the higher-end versions, includes a good variety of fonts, and if you work with themes, you might be able to come up with something you can live with without constantly fighting this battle.

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  2. Anonymous
    2011-09-17T04:59:42+00:00

    I have the identical issue. I notice that the thread petered out over a year ago. Has there been a solution discovered to this troubling issue?

    I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document. 

    The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.

    When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.

    Is anyone else having this problem?

     

    Jeff

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