Word 2010 Font Problem: different fonts showing up on screen

Anonymous
2010-06-09T21:52:26+00:00

I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document. 

The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.

When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.

Is anyone else having this problem?

Jeff

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2010-06-24T19:57:39+00:00

I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"

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Anonymous
2010-06-28T15:17:36+00:00

Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.

Thanks for the recommendation.

Jeff

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Anonymous
2010-06-16T09:05:01+00:00

I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.

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  1. Anonymous
    2011-04-10T13:30:04+00:00

    In my earier posting about font substitution, was not very clear. Neither is Word 2010, but here's how I solved a problem with my favorite heading font, Franklin Roman #2, a PostScript font that won't show up on screen in Office 2010:

    1. From the File menu, choose Word Options
    2. Choose  Advanced
    3. Scroll to the  Show Document Content area
    4. At the bottom of the area, just above Display, you will find a  Font Substitution button
    5. Push the button. On the left side, you'll see the fonts which might not display properly. On the right side, try selecting a TT font. Word will substitute it in the document you're working on.

    To make this universal, I opened the Normal.dotm template and applied the font substitution in it.

    For those folks who import text from Word files to InDesign, you can set that program to use the Adobe fonts you really want  to use in the finished dtp product.

    It is a clunky solution, but back in the old days of PageMaker, learned to count on the the Adobe program's formatting and not depend on Microsoft Word to render text the way I wanted it to show up in page layout documents.

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  2. Jay Freedman 208.2K Reputation points Volunteer Moderator
    2010-06-10T00:16:03+00:00

    This happens when the font specified by the document formatting

    doesn't exist in the Windows\Fonts folder.

    Open one of the problem documents and then click File > Options >

    Advanced. In the "Show document content" section, click the Font

    Substitution button. The resulting dialog will show which fonts are

    unavailable and which ones are being substituted for them. Then look

    in the C:\Windows\Fonts folder to see whether the "missing" fonts are

    really missing.

    I didn't think that upgrading from Office 2007 to 2010 would remove

    any fonts, but I could be mistaken. If that's what happened, and if

    you still have the Office 2007 installation disk, you might be able to

    get the .ttf files from there, or copy them from another computer that

    still has them.

    If the files are in the Fonts folder, maybe they're corrupted or not

    properly registered. Running the Office installer in repair mode

    should fix that.

    On Wed, 9 Jun 2010 21:52:26 +0000, jlp51 wrote:

    I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document. 

    The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.

    When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.

    Is anyone else having this problem?

     

    Jeff

    Jay Freedman MS Word MVP

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