Excel 2010 "There was a Problem sending the command to the program" Error

Anonymous
2011-01-28T07:40:23+00:00

Howdy.  After spending hours and hours online looking for a fix - trying the fixes offered time and time again, repairing with the disk, I am still not having any success fixing this error message.

Issue: Just installed Micro Office 2010 on my Windows 7 Ultimate 64-bit.  As a faculty member I had purchased the single license version of Professional from my school (shouldn't be an issue).  All other Micro Office programs seems to be functioning properly.  However, Excel will only open files from within the program - I cannot click the files and open them.  Even if I save a new file that I create - I still cannot open it from outside.

Yes, I have checked that the Ignore Programs option is unchecked.

Yes, I am not running any add-ins.

Please help.  Am at wits' end :(

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Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2011-01-28T19:14:28+00:00

Try the following steps:

Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 7 32bit: C:\Program Files\Microsoft Office\Office14

Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office14

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Anonymous
2011-07-24T21:23:12+00:00

I have just got rid of the problem.

i've got MS-Excel 64 bit.

I had turned ON the advanced option:

(File/Options -> Advanced ->  General ->)

Ignore other applications that use Dynamic Data Exchange (DDE)

I did that to get rid of the

cannot use object linking and embedding

error when starting Excel.

I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User

(Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)

When I did that cannot use object linking and embedding  was gone, but

There was a Problem sending the command to the program

was shown up each time I tried to double click an Excel file.

Finally I turned

Ignore other applications that use Dynamic Data Exchange (DDE)

back ON

and now everything seems to be fine!

Hope that helps

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65 additional answers

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  1. Anonymous
    2014-12-04T07:06:10+00:00

    Hi:

    I solved this issue by disabling excel add-ins, in particular the VBA tools. Having done that, Excel was back to normal.

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  2. Anonymous
    2014-12-22T22:58:24+00:00

    I must be the only person who hasn't had this fixed.  I am running

    • Windows 7 Home Premium SP1 64-bit
    • MS Office Home and Business 2010 (Excel v14.0.7140.5002)

    I have run through the following previously suggested ideas...

    • In properties > compatibility > Nothing it ticked
    • The "Ignore other applications...." was unticked so I ticked it closed excel, opened excel, unticked it...
    • I've uninstalled Office, restarted, cleaned the registry, reinstalled Office
    • Created a new local profile
    • Checked for add-in's under "Com Add-ins" (there are none)
    • I have run the "Fix-It" tool...
    • I have run an office repair through control panel > Programs & Features
    • I have ensured that the "Open With" is linked correctly to Excel.

    But I continue to get the error the same error in ALL of the above scenario's.

    I also get the same error when I try to open a word document directly from the file.

    Anything else to try other than reformatting my boot SSD ?

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  3. Anonymous
    2014-12-29T11:54:33+00:00

    Do what I did

    JUNK IT

    go back to Excel XP

    it still works reliably, I got sick and tired of losing

    files after hours of work.

    XP

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