Excel 2010 "There was a Problem sending the command to the program" Error

Anonymous
2011-01-28T07:40:23+00:00

Howdy.  After spending hours and hours online looking for a fix - trying the fixes offered time and time again, repairing with the disk, I am still not having any success fixing this error message.

Issue: Just installed Micro Office 2010 on my Windows 7 Ultimate 64-bit.  As a faculty member I had purchased the single license version of Professional from my school (shouldn't be an issue).  All other Micro Office programs seems to be functioning properly.  However, Excel will only open files from within the program - I cannot click the files and open them.  Even if I save a new file that I create - I still cannot open it from outside.

Yes, I have checked that the Ignore Programs option is unchecked.

Yes, I am not running any add-ins.

Please help.  Am at wits' end :(

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Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2011-01-28T19:14:28+00:00

Try the following steps:

Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 7 32bit: C:\Program Files\Microsoft Office\Office14

Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office14

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Anonymous
2011-07-24T21:23:12+00:00

I have just got rid of the problem.

i've got MS-Excel 64 bit.

I had turned ON the advanced option:

(File/Options -> Advanced ->  General ->)

Ignore other applications that use Dynamic Data Exchange (DDE)

I did that to get rid of the

cannot use object linking and embedding

error when starting Excel.

I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User

(Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)

When I did that cannot use object linking and embedding  was gone, but

There was a Problem sending the command to the program

was shown up each time I tried to double click an Excel file.

Finally I turned

Ignore other applications that use Dynamic Data Exchange (DDE)

back ON

and now everything seems to be fine!

Hope that helps

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  1. Anonymous
    2012-05-01T16:04:21+00:00

    Thank you!  I tried repairing office and everything!!!!! And yes I say that, "at my wits end".

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  2. Anonymous
    2012-04-30T01:08:31+00:00

    I am running into the same problem.  I have done all of the suggestions taht everyone has mentioned and I still cannot get the error to go away.  I can open the file from within Excel, going to File, Open, search for the file and then open it, and it works fine, but I cannot double click the file and open it from within a folder.  Any ideas.  I am running Windows 7 and Excel 2010.

    Thanks

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  3. Anonymous
    2012-04-26T13:49:50+00:00

    I have just got rid of the problem.

    i've got MS-Excel 64 bit.

    I had turned ON the advanced option:

    (File/Options -> Advanced ->  General ->)

    Ignore other applications that use Dynamic Data Exchange (DDE)

    I did that to get rid of the

    cannot use object linking and embedding

    error when starting Excel.

    I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User

    (Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)

    When I did that cannot use object linking and embedding  was gone, but

    There was a Problem sending the command to the program

    was shown up each time I tried to double click an Excel file.

    Finally I turned

    Ignore other applications that use Dynamic Data Exchange (DDE)

    back ON

    and now everything seems to be fine!

    Hope that helps

    * Microsoft Excel 2010 – Version: 14.0.6112.5000 (32-Bit) *

    * Windows 7 Enterprise (SP1) *

    Thank you, this was very helpful as I was also seeing the, "There was a problem sending the command to the program" error, when I would try to open any Excel files.  However, I had the "Ignore other applications that use Dynamic Data Exchange (DDE)" option turned "ON"/checked.  So, when I turned it off/unchecked it, I stopped having this problem!  However, this posting says:

    "I had turned ON the advanced option:

    (File/Options -> Advanced -> General ->)

    Ignore other applications that use Dynamic Data Exchange (DDE)"

    and then continues on to say:

    "Finally I turned

    Ignore other applications that use Dynamic Data Exchange (DDE)

    back ON"

    So, since you had turned it "ON", did you mean to say back "OFF" here? ã

    Either way, thank you for helping me resolve this!!

    Jeff

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