Excel 2010 "There was a Problem sending the command to the program" Error

Anonymous
2011-01-28T07:40:23+00:00

Howdy.  After spending hours and hours online looking for a fix - trying the fixes offered time and time again, repairing with the disk, I am still not having any success fixing this error message.

Issue: Just installed Micro Office 2010 on my Windows 7 Ultimate 64-bit.  As a faculty member I had purchased the single license version of Professional from my school (shouldn't be an issue).  All other Micro Office programs seems to be functioning properly.  However, Excel will only open files from within the program - I cannot click the files and open them.  Even if I save a new file that I create - I still cannot open it from outside.

Yes, I have checked that the Ignore Programs option is unchecked.

Yes, I am not running any add-ins.

Please help.  Am at wits' end :(

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Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2011-01-28T19:14:28+00:00

Try the following steps:

Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes

To access Excel (.exe), open the following location:

Windows 7 32bit: C:\Program Files\Microsoft Office\Office14

Windows 7 64bit: C:\Program Files(x86)\Microsoft Office\Office14

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Anonymous
2011-07-24T21:23:12+00:00

I have just got rid of the problem.

i've got MS-Excel 64 bit.

I had turned ON the advanced option:

(File/Options -> Advanced ->  General ->)

Ignore other applications that use Dynamic Data Exchange (DDE)

I did that to get rid of the

cannot use object linking and embedding

error when starting Excel.

I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User

(Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)

When I did that cannot use object linking and embedding  was gone, but

There was a Problem sending the command to the program

was shown up each time I tried to double click an Excel file.

Finally I turned

Ignore other applications that use Dynamic Data Exchange (DDE)

back ON

and now everything seems to be fine!

Hope that helps

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  1. Anonymous
    2015-11-05T14:04:47+00:00

    I had to enable Ignore other programs that use DDE so I could run a mail merge in Word 2013 using Excel 2013. This "There was a Problem sending the command to the program" Error had NOT shown up before when I ran mail mergesI guess the same testers were used for 2013 as for Windows 10.

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  2. Anonymous
    2015-10-06T04:14:50+00:00

    I have just got rid of this issue with easy solution as showing on the screenshot.

    just clear the checkbox (Run this program in compatibility mode) 

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  3. Anonymous
    2015-09-24T16:00:45+00:00

    Hi,

    Was having same problem as everybody else and found this advice at the start of this forum, tried it and it appears to work for Excel?

    Good luck!

    Lee.

    Answer

    ![](http://i2.answers.microsoft.com/static/images/avatarsqr44x44.png?ver=6.1.0.60)

    ΜπάμπηςΑβρατόγλου replied on

    I have just got rid of the problem.

    i've got MS-Excel 64 bit.

    I had turned ON the advanced option:

    (File/Options -> Advanced ->  General ->)

    Ignore other applications that use Dynamic Data Exchange (DDE)

    I did that to get rid of the

    cannot use object linking and embedding

    error when starting Excel.

    I consequently found that the problem with this error was that something had changed the DCOM User to my account instead of the launching User

    (Component services\Computers\Mycomputer\DComConfig\Microsoft Excel Application-> Properties (right click) -> Identity (tab) change this user to the launching user)

    When I did that cannot use object linking and embedding  was gone, but

    There was a Problem sending the command to the program

    was shown up each time I tried to double click an Excel file.

    Finally I turned

    Ignore other applications that use Dynamic Data Exchange (DDE)

    back ON

    and now everything seems to be fine!

    Hope that helps

    31 people found this helpful

    Was this answer helpful?

    0 comments