Project 2010 Timescale Error.

Anonymous
2011-09-14T14:46:00+00:00

I have a sample project which has very short tasks(1-2 minutes).  If I set the timescale options to display minutes with a count of 1, the Gantt chart frequently displays incorrectly.  The Gantt chart show tasks starting 1 minute before the start of working time (Standard Calendar), the timescale count is variable (2 or occasionally 3 minutes) and the Gantt bars do not display correctly, either with the wrong duration or just a short vertical line.  Is this a know bug?

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Anonymous
2011-10-31T08:05:32+00:00

Hi Mike,

Sorry but I fail to see what a re-post could do after 40 replies and the finding that yes, I can reproduce the error and that it has been carried forward to the product team :-(

Greetings,

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  1. Anonymous
    2011-09-26T10:58:48+00:00

    Hi,

    Ismet: this is not a matter of his global since I can reproduce the error in my installation.

    I'lll send a gif file

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  2. Anonymous
    2011-09-26T10:29:07+00:00

    Hello Greg,

    What happens when you switch to a Tracking Gantt View or change the font for the tier ?

    Could you please send me a snapshot of corrupt timescale ?

    Regards,

    Ismet

    ikocaman.pm[at]gmail.com

    Adding another one - deleting the Gantt Chart view in the Organizer.

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  3. Anonymous
    2011-09-26T09:06:58+00:00

    Hi All

    Thanks for all the messages here.  It does look as though we have a real issue going on.

    I am not convinced the problem is an installation issue as my clients (a utility company) are using Win XP SP3 and Project 2010 Standard.  I am running Windows 7 with Project 2010 Professional (all service packs and updates installed). It would be unlikely to therefore occur in both of these very different environments.

    If anyone has not been able to create the problem, can I suggest that you try to create the file again, or something similar (following the instructions as listed before), but do it in several new files.  The Timescale error sometimes occurs only after a couple of attempts, but once it does occur it is then consistent. 

    Changing the Timescale size to 80% does seem to temporarily correct the display, so are we lookings at a screen size/resolution issue here??

    Thanks

    Greg

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  4. John Project 49,720 Reputation points Volunteer Moderator
    2011-09-24T20:40:45+00:00

    Jan,

    Yes, I could see the issue in the gif screenshot Greg sent to me but I simply could not reproduce it under Windows XP or Windows 7 even with the file Greg sent. My Windows screen is normally about 17" or 18". I tried changing the screen size, I tried changing the font size but to no avail. The timescale still looks fine.

    I've heard of "profile corruption" but I can't say I know exactly what it is. In my reply back to Greg I suggested he try un-installing and re-installing Project since he never mentioned trying that. I wonder if simply trashing his working Global and letting Project regenerate a default Global would clear the problem.

    As yet we don't know what Windows configuration Greg and his clients are using. If they are using Windows XP, is it possible the problem can be resolved by installing SP3 for Windows XP? I mention that because neither I nor Ismet  could reproduce the problem under XP and we both have SP3 installed.

    No doubt about it, lots of "weirdness" with this issue. Maybe its a regional thing. The problem shows in Europe but not in the USA or Turkey.

    John

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