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I've discovered a couple of bugs with Excel Conditional formatting that have been confirmed by others, but other than people knowing people (who know people) who work at Microsoft there doesn't seem to be any forum, website, email address etc. for John Q. Public to report issues with a product. I'm not talking about complaining about missing features etc., I'm talking about "broken" features.
Anybody insights?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The above link mentions Windows, but DOES NOT INCLUDE WINDOWS 10! How stupid is that on Microsoft's part? (Pretty stupid!)
Perhaps because the post you linked to is nearly 6 years old and win10 did not exist at that time (who is ps?)
Unfortunatly you're correct Sly. At MSFT the various product groups have a choice of how they collect information from the public and internal users for that matter. Connect is one of those choices but Office, as you've noted, is not using it. Looks to me as if they are using their own through http://support.microsoft.com.
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The whole Microsoft problem reporting system is incredibly arcane and sophomoric. Maybe they could check with real software companies and mimic the way their problem management systems.
I was a systems software and software development professional for most of my career and worked for many prominent companies. It seems to me that Microsoft's approach to problem management is intentionally confusing to divert customers and prevent a clear understanding of the quality of their software from being easily and commonly apparent to all.
Unfortunatly you're correct Sly. At MSFT the various product groups have a choice of how they collect information from the public and internal users for that matter. Connect is one of those choices but Office, as you've noted, is not using it. Looks to me as if they are using their own through http://support.microsoft.com.
---------------------------------------------- Help the community and mark posts as Answered if it helps you out ----------------------------------------------
The whole Microsoft problem reporting system is incredibly arcane and sophomoric. Maybe they could check with real software companies and mimic the way their problem management systems.
I was a systems software and software development professional for most of my career and worked for many prominent companies. It seems to me that Microsoft's approach to problem management is intentionally confusing to divert customers and prevent a clear understanding of the quality of their software from being easily and commonly apparent to all.
And it's taken you this long to work that out? The approach is to deny everything, then if it's proven, to call it a feature, and then to remove it in the next version with the comment "it didn't work properly so we removed it".
I'm a bit flabbergasted! Here millions of people are paying for a subscription service and Microsoft has no formal feedback mechanism for reporting bugs? Really?