How do you report a product bug to Microsoft?

Anonymous
2010-05-23T20:43:59+00:00

I've discovered a couple of bugs with Excel Conditional formatting that have been confirmed by others, but other than people knowing people (who know people) who work at Microsoft there doesn't seem to be any forum, website, email address etc. for John Q. Public to report issues with a product. I'm not talking about complaining about missing features etc., I'm talking about "broken" features.

Anybody insights?

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2010-06-07T03:02:39+00:00

    Shane, what I most disappointed about is a) the lack of response by Microsoft folks on this forum to the question and b) as you pointed out, an official site from Microsoft.

    As Rollo pointed out there is a link where one can suggest "feedback" https://feedback.office.microsoft.com/default.aspx?productkey=office2007.  And Amit Velinkar, who I believe is with Microsoft, provided this link (http://blogs.msdn.com/b/excel/contact.aspx) from another thread of mine to report an Excel issue.  This seems totally random and uncoordintated. The second link is only for Excel.

    One would have thought that since this is a Microsoft sponsored (hosted) forum they would have people monitoring it and provide input.

    Perhaps I will go to heaven simply knowing that I tried...Sly

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  2. Anonymous
    2010-06-07T07:11:10+00:00

    If you have a reproduceable bug and you report it via the support.microsoft.com route I believe you will not be charged.

    Otherwise, I am happy to report it for you via the MVP's Connect interface if you can provide the details.

    Such bug reports do get looked at eventually - in some cases only when they are working on the next version of Office - but are not the way to get a quick fix.

    Bill Manville. Excel MVP, Oxford, England. www.manville.org.uk

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  3. Anonymous
    2013-01-14T16:32:55+00:00

    If you have a reproduceable bug and you report it via the support.microsoft.com route I believe you will not be charged.

    Otherwise, I am happy to report it for you via the MVP's Connect interface if you can provide the details.

    Such bug reports do get looked at eventually - in some cases only when they are working on the next version of Office - but are not the way to get a quick fix.

    Bill Manville. Excel MVP, Oxford, England. www.manville.org.uk

    I have one: http://answers.microsoft.com/en-us/office/forum/office\_2007-excel/filter-bug-in-excel-2007/2364f944-18fa-482d-a1ac-db7464be0894

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  4. Anonymous
    2013-11-16T10:39:37+00:00

    This is my first time on here.

    I've discovered just a few minutes ago that IE11 freezes when YouTube is called up.  I thought at first it was the cache full syndrome but it was when I clicked on the sign in button that no link to the next dialogue was made and the site froze completely

    • note not the laptop.

    I downgraded to IE10 and Eureka!

    Les

    A+ qualified techie

    In this case, I am letting the users know the problem and how to fix it - i.e. a quick fix!

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  5. Anonymous
    2013-11-16T10:47:12+00:00

    like it

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