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I've discovered a couple of bugs with Excel Conditional formatting that have been confirmed by others, but other than people knowing people (who know people) who work at Microsoft there doesn't seem to be any forum, website, email address etc. for John Q. Public to report issues with a product. I'm not talking about complaining about missing features etc., I'm talking about "broken" features.
Anybody insights?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If what you reported is actually a bug, or at least the feature is not sufficiently documented, you won't be charged. I have reported dozens, and paid $0.00. But if you waste their time on something that you should have found yourself, then yes, their time costs money.
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Any Emails sent to "knology.net"email domain using my Comcast.net email address, utilizing Microsoft 2016, get rejected from their service because the message contains SPAM content. This is consistent with addressee with that domain. In the past I worked with Microsoft Assurance level 3 support to no avail, and worked with Comcast support without solving the issue. If I log into the mail account on the Xfinity/Comcast server, and send the same message, it is not rejected. The problem is with Microsoft 2016. It is really aggravating. I will be glad to send anyone examples of the issue. I would like to report it directly to the Microsoft Office Outlook 2016 folks.
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Neither Outlook, nor Microsoft don't have to do anything with your problem. There are only two persons who can address it: one is network administrator of knology.net, by adjusting their method of determining what content is considered spam; another is yourself, by adjusting your content so it does not resemble spam. If you post the text of your email, may be we will be able to guess (but only to guess; only recipient network admin can tell for sure, by looking into the log) which part of it is most likely to trigger spam detection.
Well...first of all....it also is a problem with some other email domains...not just Knology....also....the emails I send are routine....as are those from my wife, who shares the address....we do nothing deliberate to cause Knology to think there is spam content....so there is nothing for me to adjust...what would you suggest? It's basically a spitting contest between Microsoft and Knology...I will contact Knology and see what they say...they will probably just sluff it off as Microsoft is. Had no issues with earlier versions of Outlook....
Wish I could get a better response for the issue. It is frustrating.
Can you post the exact text of Knology's non-delivery reply? where it says that it's spam. Also, if you receive similar rejects from others, those others' replies as well.
Even the fact that you are receiving it not only from Knology but from others as well, should hint you that it's probably not their collective contest with Microsoft.
Also, assuming that by "Microsoft 2016" you mean "Microsoft Outlook 2016" - try to send the same email using another mail client.