'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2010-07-20T17:07:51+00:00

    There's got to be another way. My symptoms are identical but none of the above corrected the problem. This is very irritating.  As a matter of fact I believe the entire Office 2007 is a giant step BACKWARDS everything is completely different and what use to be done with one click now takes three for four.  I can't believe they call this an improvement. I'm afraid to look at 2010... instead, I'm just about ready to give up, uninstall, and go back to 2003. Can somone convince me that I shouldn't?   Please.

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  2. Anonymous
    2010-07-21T12:52:37+00:00

    I am having the same problem. Short of a complete uninstall/reinstall, I have tried everything suggested here and spent hours searching the Net for other possible answers. VERY frustrating!

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  3. Anonymous
    2010-08-21T23:52:20+00:00

    After trying the procedures above, I finally figured it out.  In order to fix this problem you need to switch to M_A_C

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  4. Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
    2010-08-22T18:59:43+00:00

    Seems like a drastic step...

    Have you looked at the general troubleshooting steps in the article at http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm?

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  5. Anonymous
    2010-10-24T04:07:25+00:00

    None of the above works for me. I wasted whole day trying to fix this stupid problem. Word 2007 is 100% a disaster.

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