'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

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  1. Anonymous
    2014-05-21T16:30:14+00:00

    This user had Paper Port PDF Add-In installed along with zeonWord or something similar to that. Removing these 2 resolved the issue. I don't want to waste time going back to see in particular which caused the issue. I've been on it for 2 hrs and it's fixed so now i'm moving on to something else. Yay...

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  2. Anonymous
    2014-05-21T16:15:11+00:00

    I believe this problem started when I installed the "Live Office" add-in. But I have to use it, so...

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  3. Anonymous
    2014-05-21T15:08:55+00:00

    Didn't bother with turning off the addons all together:

    Opened Word

    Clicked on the little orb and Opened Word Options

    Click Add-Ins

    Clicked on "Go" at the bottom next to the drop down with "COM Add-ins" in the box

    Deselected all of the COM Addin

    Hit OK

    Closed and opened Word again

    Issue resolved AND is opening faster than it was before. Now a happy IT guy.

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  4. Anonymous
    2014-05-01T20:08:26+00:00

    None of these "solutions" worked for me.  Here we are in 2014 with a problem that has been around since 2011 and still no fix from MS.  I don't understand why we have to disable or enable either DDE or Run as Admin to get this error to go away, that is not a fix, it's barely a band aid.  Why can't they get to the root of the problem and actually fix it.

    I have done everything in all the articles found on google to try and resolve this issue and honestly all it really did was make things worse.

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  5. Anonymous
    2014-04-08T04:21:00+00:00

    This fixed the problem for me too. None of other worked.

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