'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2014-09-18T05:03:58+00:00

    I do not want it in the library programs 

    Less than two minutes in the procurement process that corporate policy and then not a guarantee of a commodity or waiting until a response from one of them .. 

    More than ten minutes to call technical support, more than 7 minutes for questions, check whether you've completed the purchase (Office 360) .. three hours to find a solution to the problem consisted in the deletion of office the old with the addition of a tool to delete, contact e-mail that has been the payment method, mail entry to university or school students copy Office, finally link does not work and an error in the product key .. technician reform took 3 hours of work to fix the problem by using other accounts is still required to program the product key. 

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    05:52 م Connecting...

    05:52 م Connected. A support representative will be with you shortly.

    05:53 م Support session established with Kenneth .

    05:53 م Kenneth  restarting application as Windows system service

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    05:53 م Application running as Windows system service

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    05:53 م Remote Control started by Kenneth .

    06:51 م Abdulrahman: are you here

    06:52 م Kenneth : Yes sorry

    06:53 م Abdulrahman: i cannot recive any message

    06:54 م Kenneth : You need to contact the accoutns and billing department

    06:57 م Kenneth : You can tell them that you cannot receive the code.

    06:57 م Abdulrahman: ok do that please>>>>>>>>>>>>>>>>>>>

    >>>>>

    09:14 م Kenneth : I really do apologize regarding this.

    09:16 م Abdulrahman: so now i dont know wich e-mail work with it

    09:16 م Kenneth : The ******@hotmail.com

    09:17 م Abdulrahman: and how about ******@uwm.edu

    09:17 م Kenneth : That is the university E-mail that we used to verify the Office 365 university

    09:17 م Abdulrahman: this is my waif e-mail

    09:18 م Abdulrahman: okay

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-09-07T22:17:00+00:00

    In Windows Explorer\File Explorer, do you have the Preview Pane turned on?  If so, turn it off.

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  3. Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
    2014-09-07T18:29:30+00:00

    there was a problem sending the command to the program

    There are a number of suggestions in this thread. What have you tried so far?

    Also, which version of Word are you using?

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  4. Anonymous
    2014-09-01T02:55:31+00:00

    there was a problem sending the command to the program

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  5. Anonymous
    2014-07-11T19:22:09+00:00

    2010 and all other MS revisions STINK.

    In my case none of the above registry tweeks worked nor did any other solution for that "one specific document" error with that issue; all other Word document openings worked fine.

    My solution, after trying everyone else's was a simple importing or opening the file with that problem, doing a minor edit of a word or space.

    Then resaving the document and Word recognized the file without the error.

    What caused it to begin with has to be a coding error within MS Word that no-one has bother to consider vs coming up with idiotic solutions.

    How's that for thinking outside the box.

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