'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

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  1. Anonymous
    2011-11-15T07:33:39+00:00

    I must say after now using an ipad and my son wanting a Macbook Pro when his Notebook died, I'm seriously thinking of moving to Apple also, certainly would stop these furiating bugs!

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  2. Anonymous
    2011-07-22T18:13:56+00:00

    AMEN!!!!

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  3. Anonymous
    2011-07-22T04:11:02+00:00

    Interesting how this problem seems universal, and has been going on at least since the Office 2003/Vista days; yet Microsoft has yet to recognize that it exists. When clicking on a .DOCX document to open Microsoft Word, I have received the "There is a problem sending the command to the program" for years; happens regardless of the computer, operating system or Word version. Clicking on a document icon opens Word; but, then Word cannot open the document unless the user takes additional steps. Don't bother attempting to jump through the ridiculous steps that techies throw at you. I mean, clicking on an icon should open the document; kind of basic, don't you think? Why should a user have to jump through complex fixes in attempt to get an application to do one of its most basic functions: opening a document? The only solution is to just live with it, because Microsoft is obviously not going to do anything about it. Once you get the "You can't open a Word document by clicking on the icon unless Word is already open" notice, just close the alert, and then click on the icon again. If Word is  open, you will be able to open a Word document by clicking on its icon.

    bd

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  4. Anonymous
    2011-06-20T21:56:36+00:00

    Useless!!!

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  5. Anonymous
    2011-06-19T15:05:47+00:00

    Windows 7 is really frustrating to use, I thought it would be simplified but is is more complicated than I would have thought possible. After all these years of being frustrated it may be time to look at other options! Having used XP, Vista, and a no of other Microsoft operating systems I am at my whits end. When are you going to make your operating systems user friendly? You should not have to be a programmer to find and fix a minor problem that ends up being major!

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