'there was a problem sending the command to the program' error message in windows 7 using word 2007

Anonymous
2009-11-25T05:18:50+00:00

in windows explorer, i double click on a word 2007 doc  and i get an error message 'there was a problem sending the command to the program'. if i click on it a second time - it will open. irritating ..... any suggestions?

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  1. Anonymous
    2014-06-16T12:08:07+00:00

    Seriously? Registry hacking before a suggestion to run

    winword.exe /r

    from the Start -> Run box? The /r switch, "Re-registers Word in the Windows registry. This switch starts Word, runs Office Setup, updates the Windows registry, and then closes."

    Definitely try this before you go digging through the Registry! Accidentally deleting or changing the wrong registry setting can result in a completely unresponsive system.

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  2. Anonymous
    2014-05-21T16:30:14+00:00

    This user had Paper Port PDF Add-In installed along with zeonWord or something similar to that. Removing these 2 resolved the issue. I don't want to waste time going back to see in particular which caused the issue. I've been on it for 2 hrs and it's fixed so now i'm moving on to something else. Yay...

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  3. Anonymous
    2014-05-21T16:15:11+00:00

    I believe this problem started when I installed the "Live Office" add-in. But I have to use it, so...

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  4. Anonymous
    2014-05-01T20:08:26+00:00

    None of these "solutions" worked for me.  Here we are in 2014 with a problem that has been around since 2011 and still no fix from MS.  I don't understand why we have to disable or enable either DDE or Run as Admin to get this error to go away, that is not a fix, it's barely a band aid.  Why can't they get to the root of the problem and actually fix it.

    I have done everything in all the articles found on google to try and resolve this issue and honestly all it really did was make things worse.

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  5. Anonymous
    2014-04-08T04:21:00+00:00

    This fixed the problem for me too. None of other worked.

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