This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.
This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!
Thank you for your help
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
I need help. I’m trying to unblock My Email. It’s been blocked for five days. It’s asking me to verify the last four digits of my phone number. It’s not verifying them. I need help with this
am experiencing an issue with my Microsoft account and can no longer log in. It seems that my account has been deactivated or locked, which I find inexplicable.My primary email address is: ******@hotmail.com
I have attempted to log in using alternative email addresses (******@hotmail.com and ******@octapharma.com), but the system states that this is not possible. My phone number 7150 ende is also not being accepted for recovery.
This issue is critical as I am waiting for very important emails. I kindly request your urgent support in recovering my account as soon as possible.
Please let me know what steps I need to take to resolve this matter.
Best regards,
Simella Abdalahad
my account blocked since i forgot my password and verification code is not working
Ich habe neu Telefonnummer +4917623809497