Account blocked, phone number verification not working

Anonymous
2025-01-11T09:30:23+00:00

My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.

This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!

Thank you for your help

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  1. Anonymous
    2025-03-09T17:06:57+00:00

    My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.

    This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!

    Thank you for your help

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  2. Anonymous
    2025-03-09T11:11:23+00:00

    Minha conta foi bloqueada não consigo acessar minha conta

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    4 people found this answer helpful.
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  3. Anonymous
    2025-03-09T11:09:39+00:00

    Não estou conseguindo acessar minha conta ela foi bloqueada ******@hotmail.com

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  4. Anonymous
    2025-03-08T23:19:50+00:00

    Bloqueo de cuenta ******@outlook.com

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  5. Anonymous
    2025-03-07T17:17:54+00:00

    My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.

    สิ่งนี้น่าหงุดหงิดมากเนื่องจากหมายเลขยังคงใช้งานได้และฉันยังสามารถเปลี่ยนรหัสผ่านได้ผ่านปุ่ม 'ลืมรหัสผ่าน' การทําเช่นนี้จะส่งข้อความพร้อมรหัสความปลอดภัยไปยังหมายเลขเดียวกัน ดังนั้นฉันจึงรู้ว่ามันสามารถใช้งานได้ ฉันยังได้ลองใช้แบบฟอร์มการกู้คืนบัญชีหลายครั้งด้วยรายละเอียดมากเท่าที่ฉันจะใส่เข้าไป แต่ก็ยังไม่ได้ผล อีเมลสําคัญทั้งหมดของฉันอยู่ในบัญชีนี้และฉันจําเป็นต้องกู้คืนจริงๆ แต่ดูเหมือนจะไม่มีอะไรได้ผล!

    ขอบคุณสําหรับความช่วยเหลือของคุณ

    ******@gmail.com

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