This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.
This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!
Thank you for your help
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Jai malheureusement changer de numéro de téléphone récemment
I apologized to block my due to scam and i lost of money directly into my account.
And thank you for understanding and consideration.
Kind regards
Não está tando para colocar o número de verificação
microsoft blocked my account due to alot activies please could you unblock it
microsoft blocked my account due to alot activies please could you unblock it Please
Hoping to reset my password as the one before is quite old and needed changing.
It looks like I've been blocked as the first password was similar to my old password,
I've tried again to change my password again to a totally different word and it won't accept it
Looking forward to some help in resetting my password.
Ta
Au moins prendre l'adresse courriel supprimer ******@hotmail.com juste pour m'envoyer des courriels car c'est la seul qui va dans mon hotmail boite de reception pas de telephone mobile juste 1 teephone vocal residentiel si besoin +1 450-269-3017 sylvain wattier j'attend toujours des nouvelles pour pouvoir activé mon facebook je m'en servais a tous les jours sa me manque merci