Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-07T18:44:13+00:00

    Same. Trying out "new" Outlook and this alone may be a deal breaker.

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  2. Anonymous
    2025-04-07T18:46:52+00:00

    Same using the Web version, Edge, Win11 Pro, Wireless BT Keyboard/Mouse, all updates current. Also using an AD/Azure managed hybrid architecture at the place of employment.

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  3. Anonymous
    2025-04-07T18:57:53+00:00

    Hi!

    Microsoft Tech moved me to Classic Outlook which did not have these problems

    This is the fix he recommended

    It also corrected a secondary problem where in the body of the email, typing 2nd or other numerical sets like this ( 1st, 3rd etc...) changed as well moving the number to high position and another weird set up....

    This program is having problems in out look

    Thanks!

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  4. Anonymous
    2025-04-07T19:09:50+00:00

    I too am having the same problem. VERY frustrating!!!

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  5. Anonymous
    2025-04-07T19:41:21+00:00

    Hi! I contacted Microsoft Support and they had me move onto Classic Outlook. They explained that Classic Outlook is an upgrade and offers more features. They switched me over to this version and the Tab keys works as it should again. I was in Microsoft 365 Personal where they added the CoPilot feature. This tabbing problem just started over the weekend when I had an Windows update installed. Also, Classic Outlook did not cost more to have....it is a version that I used when I work for a larger company a few years back....

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