Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-10T22:03:09+00:00

    Hi Nafis,

    I too am experiencing this problem in both Chrome and Edge. I can no longer use the tab key to navigate through the compose window. I have to point and click with my mouse. Would it be possible for Microsoft to restore use of the tab key for navigation?

    Blessings,

    Valerie

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  2. Anonymous
    2025-04-11T16:24:53+00:00

    This is clearly a bug, and a major inconvenience. I'm shifting to gmail where they don't break basic email functionality. Clearly Microsoft doesn't view the almost 400 (so far) angry users as a priority.

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  3. Anonymous
    2025-04-11T16:48:13+00:00

    Mine's working now! Thank you!

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  4. Anonymous
    2025-04-14T18:33:02+00:00

    Same issue. Has anyone found a fix?

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  5. Anonymous
    2025-04-14T18:39:33+00:00

    It started working normally last Friday. Try rebooting.

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