Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-08T18:03:37+00:00

    This is also broken for me with the update to the new version of Outlook desktop app.

    When will this be fixed? And how was such an obvious problem allowed to be pushed to customers?

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  2. Anonymous
    2025-04-08T18:53:09+00:00

    I was experiencing the same problem. I toggled the switch from New Outlook to Outlook Classic and restarted it and then when it started back up, the system kept it under the New Outlook but the tabs now function!

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  3. Anonymous
    2025-04-08T18:57:09+00:00

    I am having the same issue with the desktop version of Outlook as well. It's so frustrating that I can't tab to the CC field. Please fix this.

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  4. Anonymous
    2025-04-08T19:16:48+00:00

    Hitting the Left ALT key twice fixed this for me. Thank you!

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  5. Anonymous
    2025-04-08T19:25:32+00:00

    This did not work for me.

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