Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-08T17:04:03+00:00

    Same problem on web platform.

    It will only let me tab if I hit "enter" when typing the recipient's email when their full address is populated. But then only if they are within my organization. If I enter the full address manually - whether they are in my org or not, it will not let me tab away. If I enter an email outside my org - even when hitting 'enter' to select their entry that auto populates - it will not let me tab.

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  2. Anonymous
    2025-04-08T17:09:24+00:00

    All new users with the new outlook update are having this UI issue.

    PLEASE FIX, sending all users to Microsoft for remediation.

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  3. Anonymous
    2025-04-08T17:12:35+00:00

    I am having the same issue and noticed it about 3-5 days ago!

    Looking forward to a fix on this issue. It is causing a lot of issues for our organization!

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  4. Anonymous
    2025-04-08T17:20:08+00:00

    It's in new outlook (live web). The tab button seems broken. Confirms who you're sending to, but after that Tab to go to CC or the message body is broken.

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  5. Anonymous
    2025-04-08T17:59:45+00:00

    I'm having the same issue as well. Is there an update?

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