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Good morning,
Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.
It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.
If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.
If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.
Why is the Outlook Live web browser functioning this way on certain names in my contact list?
I have cleared my cache and cookies.
I have tried using incognito mode.
Nothing has worked.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried solution and that didn't seem to do anything so immediately went into the second listed solution and it works! Thank you! Not sure if it was a combination of the two in order, or if it was just the hold at and press 0 0 9 but hey! Thanks!
I just setup Outlook (classic). I saw what you tried, and was going to try it - Just opened Outlook (new experience) and now I have tabbing back! :)
Can you be more specific on what you did to fix the tab problem?
SAME issue. I am glad it's not only me. It actually started with the autofill / suggested text not coming up. That came back to life but now it's the tab issue. I never knew how much I used and relied on this until now. So frustrating. Hopefully there is an update / fix for it.
Thanks!
I have the exact same issue with all 'autofill' contacts. When I called the folks on Microsoft's help desk, they had the same issue. It's a programming bug that needs to be fixed. Just shaking my head.... please hurry MS365 - or at least give me 1 month's credit on my subscription for all the agravation and frustration.