Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

154 answers

Sort by: Newest
  1. Anonymous
    2025-04-10T14:40:00+00:00

    Darn it! I'm happy for you, but it hasn't fixed for me. I've installed the update AND rebooted. Still not working. :(

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-10T14:11:41+00:00

    I rebooted and it now works!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-04-10T13:54:00+00:00

    I just posted that mine wasn't either after dealing with this for a week. Everyone said that theirs is now functioning. I restarted my computer and it's working now.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-04-10T13:48:01+00:00

    This is happening to me as well for past couple of days.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-04-10T13:44:29+00:00

    Mine is still not working.

    Was this answer helpful?

    0 comments No comments