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Good morning,
Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.
It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.
If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.
If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.
Why is the Outlook Live web browser functioning this way on certain names in my contact list?
I have cleared my cache and cookies.
I have tried using incognito mode.
Nothing has worked.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am also experiencing the same issue - this issue started occurring this week (Week of 4/7/25).
Option 2 worked for me. Thanks.
Same issue. Never knew how much you use the tab button until they decide to take that feature away!
How about NOT updating so often?!?! Especially when you take away important things like the function of the tab button!
I have been using that button since my typewriter days!
UPDATE- Someone suggested this trick and it worked!
I completely closed my Outlook email browser. Then re-opened in Microsoft Edge. Sent an email-even though we NEVER use MS Edge- Entered Recipient name, then Tabbed to the subject line, like always! Then sent the email to myself as a test. Then closed Edge. Reopened Outlook and tried to send an email and it worked.
I feel like I will have to do that every time I open Outlook. But we will see.
I use chrome as well - I signed completely out of email, closed the browser window and then opened a new one and logged back on to hotmail.
Now I can tab to subject - YAY!
good luck!
I use Chrome and it still isn't working. *cry*