Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-04-08T13:03:58+00:00

    I am having the same issue.

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  2. Anonymous
    2025-04-08T04:07:30+00:00

    Hi! Microsoft tech switched me to Classic Outlook and problem has gone away. By doing this, I would assume that there is no easy fix within 365 yet. Classic is a good version offering extra features. There was no extra cost to go to Classic

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  3. Anonymous
    2025-04-08T02:29:54+00:00

    I am experiencing the same issue. I only use O365 online and noticed not being able to Tab out of To, CC or BCC fields. I can tab from the subject line or anywhere within the body of the email. I use Microsoft Edge as my web browser at work and Firefox at home. Both return the same issue. I did notice this starting to happen the week of March 31, 2025.

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  4. Anonymous
    2025-04-07T23:59:02+00:00

    Damn you, outlook. Go back to working normally like all other programs.

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  5. Anonymous
    2025-04-07T21:43:13+00:00

    Microsoft needs to eliminate tons of non-essential personnel who keep breaking things rather than fixing them.

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    2 people found this answer helpful.
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