Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

154 answers

Sort by: Newest
  1. Anonymous
    2025-04-09T13:39:18+00:00

    I have the same issue. Just recently started.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-09T13:38:46+00:00

    I am having the same issue. Can't tab out of TO in Microsoft Outlook, browser Microsoft Edge.

    Cindy S.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-04-09T13:16:16+00:00

    still having this issue (tab key forward) in Edge browser. (tab key in reverse aka shift+tab works fine in edge)

    tab key forward and reverse works fine in chrome.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-04-09T12:55:20+00:00

    I am using the app in Windows 11, and have been having the same issue. This is very frustrating, as I'm sure you can imagine.

    Was this answer helpful?

    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more