Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

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  2. Anonymous
    2025-04-09T14:07:40+00:00

    Same issue here. Been broken for a few days now......

    Microsoft Outlook Version: 1.2025.328.300 (Production)

    Client Version: 20250328005.21

    WebView2 Version: 134.0.3124.93 (Stable)

    Session ID: 5915a14e-a475-0d44-ace1-5029899693f3

    Using Chrome.

    **Update** - It appears to only affect people OUTSIDE of my organization. If I type someone's email that is in my organization, then I can tab to the next field.

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  3. Anonymous
    2025-04-09T13:54:48+00:00

    I am also experiencing this issue. It is one of a few 'changes' i have noticed in the web version of Outlook that has interrupted my work flow and made it extremely frustrating. Does not surprise me though. Seems to be the MO of Microsoft these days.

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  4. Anonymous
    2025-04-09T13:48:50+00:00

    I am having the same issue as well. Very annoying to have to change the way you are used to doing things for so long. Now, I have to click into the subject field instead of being able to tab through it.

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  5. Anonymous
    2025-04-09T13:45:09+00:00

    My whole office is also experiencing the same issue.

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