Why does my "tab" key no longer cycle out of the "TO" area? Outlook Live Web Browser

Anonymous
2025-04-02T19:53:28+00:00

Good morning,

Within the past 2 days, my Outlook Live web browser will no longer tab from the "TO" field to the "CC" field or the "BCC" field when email addresses autopopulate into the "TO" field.

It has tabbed fine for almost 5 years for all contacts, but for the past few days, it will no longer work on any of the names in my contact list.

If I enter their name and then try to tab down to the subject line, it highlights the name in yellow, but it will never tab down to the other fields.

If I put my cursor in the subject line and then tab, the cursor will move from the subject line to the body of the email.

Why is the Outlook Live web browser functioning this way on certain names in my contact list?

I have cleared my cache and cookies.

I have tried using incognito mode.

Nothing has worked.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

154 answers

Sort by: Most helpful
  1. Anonymous
    2025-04-08T14:25:29+00:00

    I tried solution and that didn't seem to do anything so immediately went into the second listed solution and it works! Thank you! Not sure if it was a combination of the two in order, or if it was just the hold at and press 0 0 9 but hey! Thanks!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-08T13:42:57+00:00

    Experiencing the same issue and yes, it is incredibly frustrating. Not having to utilize the mouse to switch between fields is a necessary productivity function.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-04-08T13:34:41+00:00

    Same issue. HELP! FIX THIS!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-04-08T13:04:16+00:00

    I am having the exact same issue

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-04-08T13:03:58+00:00

    I am having the same issue.

    Was this answer helpful?

    0 comments No comments