Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-12T17:09:03+00:00

    Also experienced this today. What I did is logout then relogin on my microsoft account. After that, it finally stops reloading when opening emails with attachments.

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  2. Anonymous
    2025-02-12T17:58:15+00:00

    I just set my browser to Firefox and stopped using Edge or Chrome. Fixed.

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  3. Anonymous
    2025-02-13T07:21:34+00:00

    Problem for me too.

    Certain emails cause the browser window to reload.

    https://outlook.office365.com/mail/

    Firefox 135.0

    Ubuntu 2024.04 LST

    Logging in in a Private browsing window seems to fix the issue.

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  4. Anonymous
    2025-02-13T08:42:15+00:00

    When the user get the issue, the user create new email, reply email or open a draft email, then the windows will be reloaded.

    I clear Outlook's cookies, and it works fine for a day. However, the issue returns after a reboot.

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  5. Anonymous
    2025-02-13T14:24:15+00:00

    I am so frustrated. I cleared my cache yesterday and today the same issue is happening. Everytime I try to create a new email or reply it refreshes and just takes me back to my inbox. Can you please fix this? I can't do business like this. I am using chrome.

    500 Something went wrong.

    Repeating redirects detected.

    Click here to sign out.Refresh the pageFewer details

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Date:2/13/2025 2:30:29 PM

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