Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-07T14:15:44+00:00

    I'm now having the same issue and have been for two days now.

    If it's a read email with no attachment, it's fine. However, if it's an email with an attachment, it refreshes the entire screen. Every time.

    I'm on the latest version of Chrome in Windows 11. I was able to temporarily fix it by resetting permissions and clearing my cache, but the issue reappeared after a few hours.

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  2. Anonymous
    2025-02-07T14:16:44+00:00

    Same issue here, i have to reset cookies and log out to log in again... i tried in chrome, firefox and edge

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  3. Anonymous
    2025-02-07T16:42:20+00:00

    I am having the same issue. Many of our business users are having the same issues, across different networks and states, only using the web browser. This is so frustrating!! How long until this bug is fixed?

    I've tried, clearing cache and cookies, different web browsers, different computers, different networks, The only trend I noticed is that this happened after I change my password. However, it's happening to other users at our business who haven't changed their password recently.

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  4. Anonymous
    2025-02-07T18:23:14+00:00

    Very frustrating. I will say, clearing my cache worked. But it sounds like it’s a temp fix.

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  5. Anonymous
    2025-02-07T19:45:11+00:00

    I've been having the same issue. Outlook web reloads every time you try to open an email or hit reply.

    Tried clearing cache, updated computer, opened in multiple browsers to no avail.

    Keeps reloading. Impossible to work.

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