Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-06T19:56:36+00:00

    Apologies, I meant to reply to Yolanda.

    Thank you for the suggestion. Unfortunately, cleaning the cache, closing the browser, and rebooting my Mac did not resolve the issue.

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  2. Anonymous
    2025-02-07T05:46:56+00:00

    Started having this issue this morning. None of my colleagues are having this issue, but me (we are using the same kind of laptops and system settings etc across the company). Browser: Google Chrome. Clearing cache, making sure everything is up to date and restarting the laptop did not help..

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  3. Anonymous
    2025-02-07T09:38:38+00:00

    Same here, whenever I try to compose a response in e-mail chain, start a new e-mail or edit a draft the page just reboots not leaving me a single chance to compose the message.

    Updating Chrome, updating MacOS and rebooting the computer didn't help.

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  4. Anonymous
    2025-02-07T12:23:04+00:00

    Thanks Natan. This working well for one day, now it's happening again 🫠 . I'm using Arc and Safari but it's rebooting in both. What a mess.

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  5. Anonymous
    2025-02-07T13:51:11+00:00

    Began having the same issues this morning 2/7/25. Also, can not compose an email as it crashes when opened. Has anyone found a solution or an acknowledgement that they know there is an issue?

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