Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-25T22:27:21+00:00

    I have the issue as well. It just started a few minutes ago. I open an email in Outlook online and within 5 seconds, the browser refreshes. Chrome browser.

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  2. Anonymous
    2025-02-26T15:25:40+00:00

    I've been having the same issue for a while now. I tried clearing site data, and that did the trick for now, but we'll see how long that lasts.

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  3. Anonymous
    2025-02-26T15:52:27+00:00

    What ended up working for me was going to Microsoft Office 365, clicking on my email and the problem was resolved. I guess MS updated everything and my laptop did not auto correct the problem. It has been fine for 2 days now. Thanks to all who offered suggestions and best wishes.

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  4. Anonymous
    2025-02-26T18:28:53+00:00

    this worked - thanks

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  5. Anonymous
    2025-02-27T10:02:19+00:00

    Hi Yolanda,

    Seems like the issue has been resolved on my end, without any actions on my side (or at least nothing I did consciously...)

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