Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

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  1. Anonymous
    2025-02-21T16:52:40+00:00

    As other users have noted, the issue affects multiple browsers on multiple operating systems. It's an issue with the Microsoft web app. And it's been an issue for almost a month. Why has Microsoft not been able to patch this yet?

    Incidentally, this is not the only support thread related to this issue... here's another, with the same frustrating pattern of an immediate suggestion from Microsoft support, followed by dozens of users pointing out that the suggested fixes are all temporary and do not address the root cause, which is persistent and is clearly an issue with the release. Not sure how many more support threads there are for this same issue, but I really wish Microsoft would wake up and address this.

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  2. Anonymous
    2025-02-21T23:53:17+00:00

    Facing the same issue in Outlook web, There are ni background updates running.

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  4. Anonymous
    2025-02-23T22:52:01+00:00

    I'm also facing the same issue. This has been going on for a few weeks. Clearing cache works for a few hours or a day. But the redirects will come back sooner or later.

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  5. Anonymous
    2025-02-24T07:50:13+00:00

    My email is running fine on Microsoft Edge web browser. Try changing your browser.

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