Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-24T17:58:00+00:00

    Great to hear!

    Looks like my team has been solid for a week now. Unfortunately I do see others dealing with this issue over and over. It is incredibly frustrating.

    I would only assume that a Windows update may clear things up soon.

    Fingers crossed!!

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  2. Anonymous
    2025-02-24T17:43:04+00:00

    Thank you, that seems to have worked for right now. We'll see if the solution continues to hold, but at least I know how to squash it if it doesn't. Thanks again!

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  3. Anonymous
    2025-02-24T07:50:13+00:00

    My email is running fine on Microsoft Edge web browser. Try changing your browser.

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  4. Anonymous
    2025-02-23T22:52:01+00:00

    I'm also facing the same issue. This has been going on for a few weeks. Clearing cache works for a few hours or a day. But the redirects will come back sooner or later.

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