Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-27T18:12:42+00:00

    This is the workaround I've settled on:

    • Continue to use Chrome as my main browser
    • Use Firefox for email only
    • Every time this issue crops up (which it continues to do, even in Firefox), apply the short-term fix of clearing Firefox's cache & cookies. This way I don't have to deal with collateral damage to the rest of my browsing landscape, which is in Chrome.
    • Divest from MSFT

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  2. Anonymous
    2025-02-27T14:07:57+00:00

    Same with me. I opened email with Outlook 365 and the issue cleared.

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  3. Anonymous
    2025-02-27T10:02:19+00:00

    Hi Yolanda,

    Seems like the issue has been resolved on my end, without any actions on my side (or at least nothing I did consciously...)

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  4. Anonymous
    2025-02-26T18:28:53+00:00

    this worked - thanks

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  5. Anonymous
    2025-02-26T15:52:27+00:00

    What ended up working for me was going to Microsoft Office 365, clicking on my email and the problem was resolved. I guess MS updated everything and my laptop did not auto correct the problem. It has been fine for 2 days now. Thanks to all who offered suggestions and best wishes.

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