Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-12T12:45:08+00:00

    For now the solution I found is to clear cookies and site data.

    I'm working on web office365 on a Firefox version 135.0 (64-bit) windows 11pro v24H2

    Hope it helps!

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  3. Anonymous
    2025-02-12T01:16:15+00:00

    Same issue and it is absolutely maddening. I don't want to use New Outlook, I want to use Outlook in my browser (Firefox).

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  4. Anonymous
    2025-02-11T18:32:02+00:00

    It worked.

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  5. Anonymous
    2025-02-11T15:42:31+00:00

    This option worked for me, change your email URL to include 365...

    UPDATE 2/12/25: Switching URL to https://outlook.office365.com/ had worked initially but what I see happen is when I click on some emails or try to open an attachment, the URL switches back to: https://outlook.office.com/ and the page refreshes. So it seems this does not really fix things.

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    4 people found this answer helpful.
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