Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-12T17:58:15+00:00

    I just set my browser to Firefox and stopped using Edge or Chrome. Fixed.

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  2. Anonymous
    2025-02-12T17:09:03+00:00

    Also experienced this today. What I did is logout then relogin on my microsoft account. After that, it finally stops reloading when opening emails with attachments.

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  3. Anonymous
    2025-02-12T16:04:48+00:00

    I'm having the same issue. It appears to be with any messages I send whether new, response, attachment, etc. I can respond from my phone, but not from my laptop (Outlook or webmail, running on Chrome). It seems to be working ok on Edge.

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  4. Anonymous
    2025-02-12T15:52:41+00:00

    I have two separate Chrome browsers running at once on the same laptop.

    One work email has this issue, the other work email is fine. (Two separate businesses.)

    Mine doesn't seem to care if there is an attachment or not. Reply/Reply All/Forward all cause an immediate refresh.

    Clearing my cache is the only thing that works and it only works for a day.

    Really hope this gets fixed soon because I can't keep wasting my time and my bosses time with all the multi-factor crap I have to do to sign back in every day.

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  5. Anonymous
    2025-02-12T15:39:55+00:00

    In our tenant also facing same issue.

    1. If any attachment email unable to open mail it is keep on refreshing
    2. Without attachment we can open the mail but while replying we are facing refreshing issue.

    3.We are facing same issue when we click new mail option to compose mail.

    Note : after restart and logout login back it is working for sometime.

    Regards,

    Manukumara A S

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