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Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.
Using New Outlook on Windows for professional communication and productivity
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Having same issue, I have found if you right click and download the email then you can actually read the email and click on the attachments.
This worked for me, THANK YOU!!!
This worked for me!! THANK YOU!!!
Hello!
I am also experiencing this issue.
My colleagues and I use different devices: I work on Windows 11, and my colleagues use Macs of various generations. We all use the web version of Outlook, which is constantly open in Chrome and Safari browsers.
Clearing cache and site data helps only partially and temporarily, for a few hours or a day.
During this time, Chrome has been updated several times, but this did not solve the problem.
The issue does not depend on add-ins, as not everyone who has this problem has Outlook add-ins.
I also suspect that the problem is related to authentication.
The problem started on February 1, 2025, and no solutions are visible so far.
This issue is a real pain for my organization. Lots of our end users struggle with simple tasks like clearing browser cache. It works, but it keeps coming back over and over for the past month or so. Constant helpdesk calls about this.